Shipping Policy

We offer free shipping on all products purchased online.
Your orders will be processed and shipped within 1-3 working days from the date of order placement.

Expected Delivery Time

For major cities, the delivery is typically completed within 3-5 working days.
For other locations, delivery might take 5-7 working days.
Once your order is dispatched, you will receive tracking information so that you can monitor your shipment’s progress.

Delivery Locations

We currently ship to most cities across India. In the rare event that we are unable to ship your entire order within 3 working days, the unshipped items will be cancelled. You will be notified via email, and the payment for the unshipped items will be refunded via your original payment method.

Shipping Process

To ensure timely delivery and that your products reach you in perfect condition, we work exclusively with trusted and reputed courier services

Although we strive to ship all items in your order together, there may be circumstances such as product availability or specific characteristics of items that may require separate shipments.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with, we recommend that you refuse delivery and contact our Customer Care team immediately at care@vstar.in  OR  Contact number: 0484 2759899 , +91- 7356677999 quoting your order details. We will prioritize a replacement delivery for you as soon as possible.

Please note, in accordance with Indian Tax Regulations, all items, including gifts, will be shipped with an invoice displaying the product price.